The warranty, in plain terms
Lifetime workmanship and leak warranty on every installation, for as long as you own the vehicle.
Covered, for as long as you own the vehicle
- — Water leaks caused by our installation.
- — Wind noise caused by our installation.
- — Moulding or trim lift caused by our installation.
- — Stress cracks originating from installation defects (not from new impacts).
If any of these show up — next month or in five years — we re-do the work at no charge. That’s the whole clause.
Not covered (because physics)
- — New rock impacts. Chip doesn’t honour warranties; new stone, new damage, new repair.
- — Damage from collisions, vandalism, or body flex from off-road heroics.
- — Pre-existing rust we documented with you at install time, where it later undermines a seal.
Chip repairs, specifically
A repaired chip is stabilized, not erased. If a properly repaired chip later spreads anyway — it’s rare, but glass keeps its own counsel — we put the full amount you paid for that repair toward the replacement. Either way you’ve lost nothing for having tried the cheap fix first, which is exactly why we recommend it.
How to make a claim
Call (672) 952-8005 or reply to your confirmation email with your reference number. No forms, no receipts archaeology — your job is in our system. We’ll get the car back in and make it right.